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The General Data Protection Regulation (GDPR) changes how data is handled.
We hold very little data on our customers. It’s restricted to the information you have given us (your name, address, email address) and your ticketing and membership transaction history.
If you have any direct debits with us (usually as part of the Friends Membership scheme), we hold that data separately from our main ticketing system. We use this data only to manage your account with us and provide you with information about our programme of events and any changes to that programme or events you have booked tickets for.
We NEVER pass on any of your information to any third party unless we are legally obliged to do so.
We regularly purge our customer data and delete any dormant customer information.
You can change your preferences at any time by emailing us at firstname.lastname@example.org , calling the Box Office on 01584 878 141 or writing to us at 'Ludlow Assembly Rooms, 1 Mill Street, Ludlow, SY8 1AZ'.
Also, we’ll give you the choice to update your preferences online every time we email you an update.