Booking Tickets
Box Office
Tickets can be booked online via our website, by telephone, or by visiting our box office which is located in our building on Castle Square.
Call us on 01584 878141
Box Office Opening hours:
Normal opening hours
| Monday | 11am – 2pm; 6pm – 8pm |
| Tuesday | 6pm – 8pm |
| Wednesday | 6pm – 8pm |
| Thursday | 11am – 2pm; 6pm – 8pm |
| Friday | 11am – 2pm; 6pm – 8pm |
| Saturday | 11am – 2pm; 6pm – 8pm |
| Sunday | CLOSED |
Ticket Prices
Tickets for films are usually £10 for adults and £5 for under 18s. Matinées and Monday evening films are only £6 for adults and £5 for under 18s.
Live events are priced individually – check each event for pricing. Live streams and Wednesday Concerts have a £5 under 18 ticket where appropriate.
Ticket price includes a £2 booking fee.
Payments
You can pay in cash or with most major credit and debit cards.
Refunds
We regret that refunds are not given and tickets cannot be exchanged.
Latecomers
In order to avoid disturbing the enjoyment of customers once a show or film has started, latecomers may not be admitted or may be asked to take seats at the back of the Auditorium.