Booking Tickets
Box Office
Tickets can be booked online via our website, by telephone, or by visiting our box office which is located in our building on Castle Square.
Call us on 01584 878141
Our box office opening hours are altered during the festive period:
| 4th December – 10th December | Wednesday 10am-1pm Thursday 10am-1pm Friday 10am-1pm Saturday 10am-6pm plus 1 hour before all performances |
| 11th – 17th December | Wednesday 10am-1pm Thursday 10am-1pm Friday 10am-1pm Saturday 10am-6pm Sunday 10am-1pm plus 1 hour before all performances |
| 18th – 24th December | Wednesday 10am-1pm Thursday 10am-1pm Friday 10am-1pm Saturday 10am-6pm Sunday 10am-1pm plus 1 hour before all performances |
| 25th – 30th December | Boxing Day 10am – 1pm Wednesday 12 -3pm Thursday 12 – 3pm Friday 12-3pm Saturday 12-3pm plus 1 hour before all performances |
Ticket Prices
Tickets for films are usually £10 for adults and £5 for under 18s. Matinées and Monday evening films are only £6 for adults and £5 for under 18s.
Live events are priced individually – check each event for pricing. Live streams and Wednesday Concerts have a £5 under 18 ticket where appropriate.
Ticket price includes a £2 booking fee.
Payments
You can pay in cash or with most major credit and debit cards.
Refunds
We regret that refunds are not given and tickets cannot be exchanged.
Latecomers
In order to avoid disturbing the enjoyment of customers once a show or film has started, latecomers may not be admitted or may be asked to take seats at the back of the Auditorium.